At PureSys India (hereby referred as “PureSys” we are committed to protecting and respecting your privacy. This information is regarding PureSys and how any personal data you provide to us will be used.

As a general rule, this website does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you choose to provide such information by signing up on our website.

About us

The PureSys website is owned and run by PureSys India, Chandigarh, India.

The term “our online services” refers to PureSys, our mobile and tablet applications, our pages on third party social media our websites such as Instagram, Facebook, Twitter, Pinterest and any other websites or apps we own or run from time to time. 

The term “our services” refers to our online services and any of our other products and services, offered from time to time. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

Our Address is 1509/9, Manimajra, Chandigarh India and our GST number is 04AJUPR7412C1Z5

Why this Privacy Policy?

This is in accordance to Section 43A of the Information Technology Act, 2000;

• Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 and

Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy sets out the type of information collected from the Users, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom the Company shall disclose such information.

Why do we collect your data?

We collect your personal data when you place an order, call our Customer Care number, sign up for our marketing communications, browse our website or use the other services offered by our website (www.PureSys.in). The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses. Take your orders, process your payments and deliver the items you have purchased;

Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases or to provide you with other services you have requested. 

We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.

Who will process your data?

Your personal data will be processed by PureSys India only. 

We may also retain the services of external suppliers to help meet our business needs and may share your data with these suppliers. 

These suppliers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence. They will process your data only under our instructions. There is no  transfer of your personal data to anyone else than our marketing and sales team and it is in compliance with the guarantees provided by law.

What personal data we collect?

We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop www.PureSys.in :

• We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.

We collect your email address when you sign up to receive our Newsletter.

If you register for a PureSys account, we collect your name, email address, password, country and additional data regarding your designs and your marketing preferences.

When you contact our Customer Care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.

We collect and process data about your browsing on www.PureSys.in, including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.

If you are a customer of www.PureSys.in or if you have given us your consent, we collect and process your personal data for direct marketing activities.If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend or as a gift – we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend.

If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.

How do we use the personal data we collect?

We collect and process your personal data for the following purposes:

• When you purchase a product from www.PureSys.in  we ask you for the personal data necessary to allow us to fulfil our contract with you including taking payment, any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping and delivery of the product and possible handling of the return.

When you visit www.PureSys.in , we will collect the minimum personal data necessary to allow us to provide you with the services of the website, such as placing and holding items in your shopping bag.

When you visit www.PureSys.in , we will use some data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We also collect data about your use of www.PureSys.in  by using cookies. More information about how we use cookies and how you can, if you wish, you can turn cookies off.

When you register on www.PureSys.in , we will collect the data necessary to ensure that we can recognise you on return visits and provide you with the services registration offers, such as creating a Wish List or subscribing to emails about your favourite shoes. If you would prefer not to continue receiving these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.

When you sign up for our marketing communications, we will ask you for your email address. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our Customer Care team.

If you have purchased from www.PureSys.in , we will use the personal data we hold about you, including your purchase history, to contact you regarding products and services that may be of interest to you. This contact will normally be via email, but in certain circumstances we may contact you via other methods e.g. we may call you if an item we know you have been eager to purchase comes back into stock. If you would prefer not to be contacted in this way, you can unsubscribe from emails at any time using the link on the bottom of the email, or update your contact preferences on www.PureSys.in  or by contacting our Customer Care team.

We analyse contact data, purchase history, web browsing data and lifestyle data to tailor our marketing communications, web site presentation and internet advertising to meet your preferences. For example, if you have been browsing or have previously purchased a particular shoe designer, we may send you an email to tell you that these are now on sale or display similar products to you as part of our internet advertising. 

When you contact our Customer Care team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.

More information on data collection.

• No personal information or Financial Information is automatically collected from any visitors of the Our websites who are merely perusing or browsing the Our websites 

A User will not merely be a Visitor if the User has willingly submitted any personal information or Financial Information (including phone numbers, email addresses, responses to surveys, etc.) to the Company through any means, including email, telephone calls, telephonic messaging or while availing or signing-up for the Services. All such Visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy shall apply to the User.

If you, as a Visitor, have inadvertently browsed any other pages of the Our websites prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting the Our websites should ordinarily clear all temporary cookies installed by the Company. All Visitors, however, are encouraged to use the “clear cookies” functionality on their browsers to ensure such clearing or deletion, as the Company cannot guarantee, predict or provide for the behavior of the equipment of all the Visitors of the Our websites.

If you are accessing the Our websites from outside India, it is solely your responsibility to ensure that your access does not breach or violate any local or national law applicable in the place from where you are making the access, for the time being in force.

Why is it necessary to collect your data?

• To identify the User, to understand the needs and resolve disputes, if any;
• To set up, manage and offer products and to enhance the Services to meet the User’s requirements;
• To provide ongoing service or product, if any;
• To meet legal and regulatory requirements;
• To resolve technical issues and troubleshoot problems;
• To aid the company to get payment incurred due to any transaction done on the website.;
• To keep Users in touch with our promotions and offers;
• To detect and protect the Company from error, fraud and other criminal activities;
• To enforce the Terms of Use; and
• Other reasons which, prior to being put into effect, shall be communicated to the Users through an update carried out to this Privacy Policy.

Security of your personal information?

• We protect your personal data with specific technical and organisational security measures aimed at preventing your personal data from being used illegitimately or fraudulently.

Feedback

For feedback or concern, if any, kindly contact Grievance Officer at: info@PureSys.in

Opt-Out Policy

We do not allow our third party vendor who might have user information, to use any user information for their use.

If a User wishes to remove his/her/its contact information from all the Company’s lists and newsletters, the User can click on the “unsubscribe” link or follow the instructions in each e-mail message. Alternatively, the User can contact the Company at info@PureSys.in